FAQs
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Q: How can I enquire about making a booking?
A: Go to my 'contact' page and either fill out the form, call me on the telephone number provided or drop me a text! I will reply as quickly as I can.
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Q: Do I need to book well in advance?
A: It is advisable to book as early as you can to avoid disappointment, especially during busy periods such as school holidays.
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Q: Are you licensed and insured?
I am a fully licensed and insured.
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Q: Will you accept all dogs?
A: I am afraid that I cannot accept any dogs who are on the current dangerous dogs list
Should your dog have any anti-social tendencies, please highlight these to me and I will be happy to make sure I can accommodate your dog's needs safely before agreeing to walk your dog. Puppies and elderly dogs can be accommodated but, again, please highlight their age to me as soon as possible during your enquiry to ensure that their needs can be met.
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Q: Must my dog be vaccinated/ insured?
A: I can only accept fully vaccinated dogs in order to keep all of my dogs safe and well. It is your decision as to whether you choose to insure your dog during their walks with me.
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Q: What if my dog's behaviour can be a bit like a dog sometimes?
A: I can accommodate and enjoy all kinds of dog personality and so your dog does not have to be perfectly behaved,
I believe in instilling manners where possible with my own dogs so that it is comfortable for them to be with me wherever I go, and so while your dog is with me then good manners will be encouraged where possible.
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Q: Do you offer discounts on multiple dogs or regular bookings?
A: I am afraid no discounts are given. My fees allow for the fact that I am a small and relaxed business so that all of my dog are given the attention that they deserve therefore I am limited on the number of dogs that I can accept each day.
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Q: Where will you walk my dog?
A: My walks generally take place within the forty acres that I rent. The land is ideal with lots of open space, shade and fresh water.
On occasion I may also choose one of the numerous beautiful walks in and around Cheltenham for  a change of scenery for us all.
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Q: Will you let my dog off the lead during their walks?
A: Only if you and I are happy for me to! We will have a detailed discussion about the needs of your dog during their walk before I take them out for the first time. At this point we can discuss the level of freedom you are comfortable with your dog having during a walk.

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Q: What happens if my dog is ill while in your care?
A: The forms that I will ask you to complete before your dog's first walk, and confirm are up to date regularly, will ask you to give details of your preferred action should your dog be taken ill.
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Q: How and when do I pay for my dog's walks?
A: Walks are invoiced monthly and must be paid in full within ten days. I accept cash, cheque (made payable to Cleeve Hill Dogs) or BACS transfer (details will be provided)
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